Booking Terms & Conditions

1. General

These terms apply to all accommodation bookings made through the GMTC Australia accommodation portal for the Jewellery Industry Fair Sydney 2026.

2. Booking Process

All bookings must be made through the official Jewellery Industry Fair Sydney 2026 Portal. Either full payment or confirmation of invoice acceptance is required to secure the booking. Group bookings of 5 rooms or more must be requested directly via email and are subject to special conditions.

3. Rates and Inclusions

Unless otherwise stated, all published rates are in AUD and include applicable taxes.

Room rates available through the official event accommodation portal are based on contracted hotel rates with a service margin applied by GMTC. This service margin is included in the rate displayed at the time of booking. No separate booking or service fees are charged to delegates beyond the total rate shown. The accommodation service is provided at no cost to the event organiser.

4. Payments

Payment can be made via credit card at the time of booking. If choosing to receive an invoice, payment must be completed by credit/debit card or bank transfer. Organisations requesting invoices must ensure full payment is received by the stated due date.

5. Booking Amendments

Amendments to dates or guest names can be made, subject to availability and hotel approval. Name changes must be submitted in writing no later than 10 days before check-in.

6. Cancellations and Refunds

Standard Cancellation Policy

Refunds

• Eligible refunds will be processed within 30 business days of written cancellation.
• All refunds will be made in the original payment method, minus applicable bank or admin fees.
• No-shows are considered cancellations and are non-refundable.

7. Force Majeure

GMTC is not liable for refunds or damages due to events beyond our control, including natural disasters, travel disruptions, government regulations, or venue changes.

8. Hotel Responsibilities

GMTC acts as an intermediary and does not own or operate any listed hotels. Hotel facilities and services are the sole responsibility of the hotel provider. Any service failure must be resolved directly with the hotel during the stay.

9. Liability

GMTC’s total liability is limited to the amount paid by the delegate for the accommodation. We are not liable for indirect or consequential losses, including travel or visa expenses.

10. Data Protection

Personal data collected during the booking process will be used solely for reservation and administrative purposes. Data will be securely shared with selected hotels and processed according to applicable privacy laws.